As a technology leader in a future-focused group of companies — including Pulse Point, VibeSync Support, Mountain Breeze, and— Next Gen Technology is at the forefront of digital innovation.

We don’t just build software — we craft smart, scalable solutions that power business success.

If you’re passionate about cutting-edge tech, creative problem-solving, and real impact, this is where your next big opportunity begins.

Why We Need You

You’ll play a key role in turning technical knowledge into user-friendly guides, manuals, and API documentation that empower developers, clients, and internal teams. Your words will help people make sense of systems, troubleshoot faster, and use our technology with confidence.

What You’ll Be Doing

• Create and maintain documentation such as user guides, API references, release notes, and architecture diagrams
• Translate complex technical concepts into accessible language for different audiences
• Collaborate with engineers, developers, and product teams to gather and verify information
• Participate in Agile ceremonies to stay aligned with project timelines
• Ensure consistency across documentation using style guides and version control
• Manage documentation repositories (e.g., Confluence, Git, SharePoint)
• Review and edit content to ensure clarity, accuracy, and technical correctness
• Use tools like Markdown, MadCap Flare, Visio, or FrameMaker to produce and publish content

What You Bring

• Proven experience as a Technical Writer in software or IT-focused environments
• Excellent writing and editing skills with a strong portfolio of technical documentation
• Ability to interpret and simplify technical specifications, APIs, and system workflows
• Proficiency with documentation tools and version control systems
• Strong understanding of Agile methodologies and the software development life cycle
• Fluency in English—both written and verbal—is essential

Preferred Qualifications

• Certification in technical writing (e.g., CPTC, ISTC)
• Familiarity with programming or scripting (e.g., Python, JavaScript)
• Experience with API documentation tools like Swagger or Postman
• Understanding of ITIL, cybersecurity, or cloud technologies (AWS, Azure)

Why You’ll Love Working With Us

• A culture of respect and belonging – We believe great work happens when everyone feels seen, heard, and valued.

• Inclusive and diverse environment – Different voices make us stronger. We celebrate who you are and what you bring to the table.

• Growth-driven mindset – Your development matters. We invest in your learning and career advancement every step of the way.

• Comprehensive health insurance – Your well-being comes first. Enjoy peace of mind with robust medical coverage.

• Meal allowance – Enjoy a monthly food benefit added to your compensation package

• Premium gym partnerships – Stay active and healthy with access to top-tier fitness facilities through our exclusive wellness partners.
  

Privacy Notice – Processing of Personal Data

By submitting your application, you consent to the processing of personal data as defined under the Law of Georgia on Personal Data Protection. Next Gen Technology Georgia LLC (Company ID: 405733426) will process your data exclusively for recruitment purposes. Your data will be stored securely for a maximum of 3 (three) years. If at any point you wish to have your data removed from our systems before the standard retention period of three years, you may request deletion by contacting us at ta@nextgentech.com.ge . Upon receiving your request, Next Gen Technology Georgia LLC will ensure your data is securely and permanently deleted in accordance with applicable data protection laws.

Diversity & Inclusion Statement

At Next Gen Technology Georgia LLC, we are proud to be an equal-opportunity employer. We are committed to fostering an inclusive workplace where diversity is celebrated. We do not discriminate based on race, color, ethnicity, religion, gender, age, disability, sexual orientation, marital status, or political opinion. Employment decisions are based solely on merit, qualifications, and business needs.